Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.  The law has changed in May 2018 and we have updated our policy in line with legal requirements for data privacy. The General Data Protection Regulation (GDPR) is a change to the law relating to personal data that becomes effective from 25 May 2018.

(1) This privacy policy

This privacy policy is aligned with the new changes becoming effective from May 2018. 

(2) What information do we collect?

(a) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(b) information that you provide to us for the purpose of registering with us;

(c) any other information that you choose to send to us;

We use this data to ensure that we process your transactions safely and securely.  We will never send out marketing data to anyone registered on our website.  

Sharing some personal data with us is essential for you to be able to use our services securely. We will never share this information with anyone.

(3) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and store the contents of your shopping basket ready for checkout. We will use the persistent cookies to enable our website to recognise you when you visit in the future.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(4) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) enable your use of the services available on the website;

(b) send to you goods purchased via the website, and supply to you services purchased via the website;

(c) send statements and invoices to you, and collect payments from you;

(d) send you general (non-marketing) commercial communications;

(e) send you email notifications which you have specifically requested;

(f) deal with enquiries and complaints made by or about you relating to the website;

All our website financial transactions are handled through our payment services providers, SagePay. You can view the SagePay privacy policy at http://www.sagepay.com. We will share information with SagePay only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

(5) Disclosures

We may disclose information about you but only if we are required by law to share your data with other organisations, such as the government, we always do so securely and we do not share more than we need to.

(6) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

(9) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(11) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to [email protected]  or by post to

Sound Foresight Technology Limited
Staveley Farm U1, Main Street, Staveley, Nr. Knaresborough, HG5 9LD, United Kingdom

(13) Data controller

The data controller responsible in respect of the information collected on this website is Sound Foresight Technology Limited.