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Buying an UltraCane

We have made buying an UltraCane a really easy process and please note, that we ship worldwide.  You will need to register your contact details with us before your order can be placed through our website, but if you dont want to register, then please just email us at [email protected] and we will process your order via email. If you want to talk to us, then please use the Chat service on this website on the bottom right of your screen, its free and easy.   Here's everything you need to know to choose the right UltraCane for you:

  • Step 1: Decide what length of UltraCane you need (read our section on UltraCane sizing).
  • Step 2: Decide what kind of tip you want fitting to your UltraCane (click here to see the tip options).
  • Step 3: Go to the shopping area, enter your UltraCane details and put it in your shopping basket - simple!


  • If you want to have an exact shipping quotation if you live outside the UK or EU, please contact us directly to give you the best price before you place your order.  You can email us at [email protected] and put "Shipping Quote" in the subject box.
  • Shipping within the UK is FREE, you just pay for your UltraCane and we deliver it to you for free.
  • For all customers ordering from other countries outside the UK, please check our distributor page to see if we have a distributor in your country. https://www.ultracane.com/ultracane_distributor You may have to pay import duties and taxes if you order directly from us.  

Visit the UltraCane Shop

Right to Cancel an Order

All customers have a right to cancel their UltraCane order within 14 days of the purchase by contacting our sales office at [email protected]  We will arrange for the return of the product if the customer is already in receipt of it.  Please contact us directly for instructions. 

30-Day No-Quibble Money Back Guarantee If You Live in the UK or EU

All UltraCanes sold within the UK and EU come with a 30-day no-quibble money back guarantee. If you are not happy with your UltraCane then just contact us and we will try to help you. If you are still not happy then we will arrange its return and give you a refund less postage or shipping charges, no problem. The UltraCane must be returned in the same condition that the customer received it.  Any damage caused to the handle of the UltraCane during trial or use which requires new parts to be fitted, will be deducted from the refund. So please use it with care during the 30 day period.